- Regarding Payment:
Everything is handled through PayPal, which automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available)...so it's secure. They can also process pretty much any credit card payment...you don't have to have a PayPal account. If you want to pay with a check or money order or cash or anything like that, we can do that too...just get a hold of us first and we'll work it out. In the meantime, here are some tiny logos to entice you:
- Rest Assured:
We ship all of our posters in tubes (or flat sturdy packaging for the small ones and records) for protection, carefully wrapped in paper or plastic or other posters for even more protection. Please send us an email if you want us to add insurance to your order (we'll automatically add free insurance to any order over $125).
- A Disclaimer:
Regarding quality control, our friends at Burlesque say it about as well as anybody: "All of our posters are hand-screenprinted, and, as such, may have small imperfections like smudges, small spots, etc. We will always weed out any major or very noticeable flaws before we edition (sign and number) our posters, and so anything we ship to you is something we've looked at carefully and decided is up to snuff for the run of posters."
- The Fine Print / Shipping Fees:
ALL SALES ARE FINAL (though if you feel there’s a reason for an exception, please contact us within 24 hours of making your order). For ALL orders, a flat shipping/handling fee will be added to your total when you check out, regardless of how many posters or other things you order. It's based on the destination, so here's how it goes:
Poster orders shipping to anywhere in the United States = $12
Poster orders shipping to either Canada or Mexico = $13
Poster orders shipping to anywhere else in the entire world = $22.50
Field Notes orders (and most small items) shipping to anywhere in the United States = $4.50
Field Notes orders (and most small items) shipping to either Canada or Mexico = $10
Field Notes orders (and most small items) shipping to anywhere else in the entire world = $14
- About Our Record Label:
You've probably noticed a few records peppered throughout our store. In addition to prints and other stuff, we also manufacture and release limited-run records under our label, which is also called "Landland Colportage" (formerly "Landland is not a Record Label," which got confusing). To check all of that out, head over to Our Official LANDLAND COLPORTAGE Bandcamp Page. There you'll find information about records that we've put out for Joan of Arc, Slow Mass, Birthmark, Best Friends Forever, Nate Denver's Neck and a lot of older stuff from the past, as well as an easy way to listen to everything. A lot of this is also available to stream on Spotify and all the other digital outlets.
- Questions / Issues:
If you have any questions at all, we're around! We can totally help you out. Just send us an email: orders [at] landland.net.
Additionally, if there are issues with your order, or you're just curious about where it's at (sometimes it takes us a minute to ship things), please get in touch with us directly. Please do NOT file a dispute with PayPal without getting in touch with us first. I know that the squeaky wheel gets the grease, but it's an unnecessary headache on our end, and honestly, our inclination when that happens is to just refund the order and add you to The List, which is a bummer for everyone.